🚚 Shipping Time

Once your order has shipped, please allow:

• 3–5 business days (U.S. standard shipping)

Delivery times may vary depending on your location and carrier delays.

📬 Tracking Information

You will receive a confirmation email with your tracking number as soon as your order ships ✨

💌 Shipping Address

Please ensure your shipping address is entered correctly at checkout.
Soft Life by Vetta is not responsible for orders shipped to incorrect addresses provided by the customer.

⚠️ Delays

Once your package has been shipped, delays caused by the carrier are outside of our control.
However, we are always here to support you if any issues arise 🤍

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🔄 Return & Exchange Policy

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💖 All Sales Are Final

Due to the nature of our products (self-care and personal use items), all sales are final.
We do not accept returns or exchanges.

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📦 Damaged or Incorrect Orders

If your order arrives damaged or you receive the wrong item, please contact us within 48 hours of delivery.

Include:

• Your order number

• Photos of the item(s)

We will gladly make it right 💕

❌ Non-Refundable Situations

We are unable to offer refunds for:

• Change of mind

• Incorrect address entered at checkout

• Delays caused by shipping carriers

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🤍 Our Promise

Each order is created with care, intention, and love.
We truly want you to have a beautiful experience with your Soft Life Reset Box.

If you have any concerns, please don’t hesitate to reach out we’re here for you 🤍

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💌 ORDER CONFIRMATION MESSAGE (Email or Website)

Subject Line:
✨ Your Soft Life Reset Starts Now…

Hi beautiful 🤍

Thank you so much for your order with Soft Life by Vetta 💕

Your Soft Life Reset Box is officially being prepared with care, intention, and a whole lot of love.

This is your reminder to slow down…
to breathe…
and to choose yourself again.

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📦 What Happens Next:

• Your order will be processed within 2–4 business days

• You’ll receive a tracking number once it ships ✨

I’m so grateful you chose to pour into yourself in this way.
You deserve peace, softness, and a life that feels good to you 🤍

If you have any questions, feel free to reply to this message anytime.

With love,
Vetta 💕
Soft Life by Vetta